Jobs

Mozes is a leader in mobile engagement, used every day by some of the world’s best-loved bands, brands, teams and organizations to build relationships with their fans through the mobile phone. Mozes helps our marketing partners in three ways: By providing a self-service web platform to create, deliver and analyze the effectiveness of mobile marketing campaigns; by providing strategic services that help our marketing partners to execute their mobile marketing strategy; and by providing in-venue services for live events, conferences and tours. Their customers benefit from a spam-free and consistent mobile experience they can trust, which results in increased participation, brand loyalty and ultimately more effective marketing campaigns.

We're a fast-growing company made up of innovative minds and fun personalities, all with an unparalleled drive to revolutionize mobile engagement. Mozes has offices in Palo Alto (headquarters), Nashville and Los Angeles.

Mozes is venture-backed by Maveron LLC, North Bridge Venture Partners and Norwest Venture Partners, three leading firms focused on Internet, media and consumers services. Mozes is changing an industry, forever changing the way marketers and consumers interact with each other. Join us for the ride. Subscribe to the Mozes blog for updates at www.mozes.com/blog.

Open Positions

Head of Client Strategy
Director of Client Strategy
Agency Sales Director (New York)
Brands Sales Director (New York)
Brands Sales Director (SF Bay Area)
Experienced Account Manager (New York)
Systems Engineer/Architect
Web Engineer
Web Producer (part-time contractor)
Support Rep. (part-time contractor)

Head of Client Strategy

Mozes operates a rapidly growing mobile engagement platform that connects our customers to consumers on the mobile phone. We have a significant presence in the music industry expanding into major brands. We are looking for a dynamic visionary to lead our Client Strategy team as we build our practice around the delivery of strategic services related to mobile engagement.

The ideal candidate will have worked on high profile digital campaigns in the past couple years, will be known within the digital and media industries as an expert, and will possess a solid understanding of the emerging mobile platforms. You must have a comfort level in discussing strategic mobile marketing and engagement initiatives with VPs of Marketing and CMOs and then successfully delivering services alongside those initiatives to enhance the value of the Mozes platform. The ability to conceive and deliver highly creative solutions that include and enhance the Mozes platform is a necessity.

Must-haves

10+ years of experience working with major brands at high organizational levels
Working knowledge of mobile marketing platforms
Interest, relationships and experience in music, sports and entertainment marketing
Comfort in C-level strategic conversations
Consulting or consultative-selling background
Conceived/created/executed award winning digital marketing campaigns for major brands

Pluses

Experience in leading and growing a consulting practice
You have written and executed complex marketing plans that included mobile

Job Description

With our clients:
1. Setting clear business goals and objectives for mobile strategies and campaigns that demonstrate incredible ROI
2. Mapping out 3, 6 and 12 month mobile engagement plans for clients
3. Integrating mobile engagement strategies and deliverables onto existing client marketing plans; delivering these strategies as services in conjunction with the Mozes platform
4. Undertaking performance reviews of client marketing plans and campaigns
5. Recommending creative, executable mobile ideas that enhance a client's existing marketing campaigns
6. Providing analysis and optimization of existing Mozes campaigns
Within and for Mozes:
1. Continually educating the Mozes sales organization on the landscape and positioning Mozes strategically
2. Providing sales assistance in key situations to help close deals and raise the value of those deals
3. Providing thought leadership in the marketplace regarding optimizing mobile engagement with major brands/customers
4. Representing Mozes within the industry through speaking engagements and written pieces around mobile engagement
5. Building a profitable, scalable strategic consulting practice with packaged, repeatable deliverables and a trusted delivery mechanism

If successful in this role, you will become the primary mobile engagement expert to our customers and prospects. You will be a critical resource at brainstorming meetings around mobile engagement both within Mozes and with our customers. Yours will be a significant voice in directing Mozes into new areas of investment around mobile or consumer engagement.

We offer a full package of benefits along with competitive salary plus commission, and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0031 in the subject line.

Director of Client Strategy

Mozes is a rapidly growing mobile marketing company with a significant presence in the music industry expanding into major brands. We are looking for a Director of Strategic Services to build our practice around the delivery of strategic services as they pertain to mobile engagement and activation.

The ideal candidate will come with a broad understanding of the mobile marketplace and specific knowledge of mobile marketing platforms. You must have a comfort level in discussing strategic mobile marketing and engagement initiatives with VPs of Marketing and CMOs and then successfully delivering those services to enhance the value of the Mozes platform.

Must-haves

5+ years of mobile experience
Working knowledge of mobile marketing platforms
Comfort in C-level strategic conversations
Consulting or consultative-selling background

Pluses

You have built a consulting practice
You have written and executed complex marketing plans that included mobile
Experience working with major brands at high organizational levels

Job Description

Deliver strategic services to customers per sales orders. Strategic services may include any or all of the following:
- Setting clear business goals and objectives around mobile with customers
- Mapping out 3, 6 and 12 month mobile marketing engagement plans
- Overlaying mobile marketing engagement strategy and deliverables onto existing marketing plans
- Performance reviews of marketing plans and campaigns
- Recommending creative, executable mobile ideas that enhance existing marketing campaigns
- Providing analysis and optimization of existing Mozes campaigns
- Delivering recommendations to customers on ROI strategies and CRM integration
Continually educate the Mozes sales organization on the mobile landscape and positioning Mozes strategically within that landscape
Provide sales assistance in key situations to help close deals and raise the value of those deals
Provide thought leadership in the marketplace regarding optimizing mobile engagement with major brands/customers
Represent Mozes within the industry through speaking engagements and written pieces around mobile engagement
Build a profitable, scalable Strategic Services consulting practice with packaged, repeatable deliverables and a trusted delivery mechanism

If successful in this role, you will become the primary mobile expert to our customers and prospects. You will be a critical resource at brainstorming meetings around mobile engagement both within Mozes and with our customers. Yours will be a significant voice in directing Mozes into new areas of investment around mobile or consumer engagement.

We offer a full package of benefits along with competitive salary plus commission, and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0031 in the subject line.

Agency Sales Director (New York)

The Agency Sales Director has the primary responsibility for creating, building, and extending the sales efforts to new prospects. The Agency Sales Director builds long-term relationships with new customers and in turn creates predictable revenue.

Key Responsibilities

Identifying customer needs and developing a Mozes solution that meets current needs and anticipates future needs.
To meet or exceed quarterly and annual bookings targets.
Build a plan to provide integrated software and service solutions to meet the prospects' long-term needs as a strategic customer.
Keep abreast of every prospect in your target account list and develop a pipeline of viable opportunities that exceeds quota.
Accurately forecast deals closing on a monthly basis using Salesforce.com.
Network and build relationships within the account in order to understand who the key decision makers are, and how you can help them solve their business issues.
Negotiate access to key decision makers and facilitate meetings with Mozes executives.
Work collaboratively with Mozes' client services organization to ensure successful implementation of customer strategies.

Experience & Education Requirements

Successful candidates will have a background in selling to interactive and experiential agencies, with experience in on-demand software sales with a significant services component, as well as experience leveraging strategic relationships with external partners. Individuals must have a demonstrated sales track record developing and closing large deals agencies like Starcom, Razorfish, Digitas, AKQA and Mindshare with a proven track record of forecasting and closing typical transactions in the $100K - $500K+ range.

Strong candidates must have a consultative, value based approach to selling, and thrive in a fast-paced environment. In addition, candidates should have:

5+ years direct selling experience with technology based marketing solutions to top tier brands and agencies.
Excellent sales skills, lead development and qualification skills.
Stable track record with 2+ years in each organization.
BA/BS or equivalent.
Mobile marketing experience preferred.

We offer a full package of benefits along with competitive salary plus commission, and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0027 in the subject line.

Brands Sales Director (New York)

The Sales Director has the primary responsibility for creating, building, and extending the sales efforts to new prospects. The Sales Director builds long-term relationships with new customers and in turn creates predictable revenue.

Key Responsibilities

Identifying customer needs and developing a Mozes solution that meets current needs and anticipates future needs.
To meet or exceed quarterly and annual bookings targets.
Build a plan to provide integrated software and service solutions to meet the prospects' long-term needs as a strategic customer.
Keep abreast of every prospect in your target account list and develop a pipeline of viable opportunities that exceeds quota.
Accurately forecast deals closing on a monthly basis using Salesforce.com.
Network and build relationships within the account in order to understand who the key decision makers are, and how you can help them solve their business issues.
Negotiate access to key decision makers and facilitate meetings with Mozes executives.
Work collaboratively with Mozes' client services organization to ensure successful implementation of customer strategies.

Experience & Education Requirements

Successful candidates will have a background in selling in the music and entertainment space, with experience in on-demand software sales with a significant services component, as well as experience leveraging strategic relationships with external partners. Individuals must have a demonstrated sales track record developing and closing large brands like Coke, Verizon, Nike, EA, RIM and Samsung, with a proven track record of forecasting and closing typical transactions in the $250K - $500K+ range.

Strong candidates must have a consultative, value based approach to selling, and thrive in a fast-paced environment. In addition, candidates should have:

5+ years direct selling experience with technology based marketing solutions to top tier brands and agencies.
Excellent sales skills, lead development and qualification skills.
Stable track record with 2+ years in each organization.
BA/BS or equivalent.
Mobile marketing experience preferred.

We offer a full package of benefits along with competitive salary plus commission, and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0026 in the subject line.

Brands Sales Director (SF Bay Area)

Key Responsibilities

Identifying customer needs and developing a Mozes solution that meets current needs and anticipates future needs.
To meet or exceed quarterly and annual bookings targets.
Build a plan to provide integrated software and service solutions to meet the prospects' long-term needs as a strategic customer.
Keep abreast of every prospect in your target account list and develop a pipeline of viable opportunities that exceeds quota.
Accurately forecast deals closing on a monthly basis using Salesforce.com.
Network and build relationships within the account in order to understand who the key decision makers are, and how you can help them solve their business issues.
Negotiate access to key decision makers and facilitate meetings with Mozes executives.
Work collaboratively with Mozes' client services organization to ensure successful implementation of customer strategies.

Experience & Education Requirements

Strong candidates must have a consultative, value based approach to selling, and thrive in a fast-paced environment. In addition, candidates should have:

5+ years direct selling experience with technology based marketing solutions to top tier brands and agencies.
Excellent sales skills, lead development and qualification skills.
Stable track record with 2+ years in each organization.
BA/BS or equivalent.
Mobile marketing experience preferred.

We offer a full package of benefits along with competitive salary plus commission, and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0023 in the subject line.

Experienced Account Manager (New York)

Mozes is a rapidly growing mobile marketing company with a significant presence in the music industry expanding into major brands. We are looking for an experienced Account Manager to take over the management of several major customers in the New York area and to take on new customers as we add them.

Key Responsibilities (Account Management)

Set up new clients/campaigns on Mozes platform
Train new clients on using the Mozes platform
Manage overall customer satisfaction at each of your accounts
Work with clients to optimize campaign effectiveness
Work with clients to develop or enhance their mobile marketing strategy
Grow your clients' usage of Mozes
Renew your client's annual contracts

Key Responsibilities (Product Management)

Be the "voice of the customer" in bringing client needs/requirements back to the Mozes product team
Be a visionary with regard to the mobile marketplace as it pertains to existing customers
Evaluate and provide feedback to Mozes team on new products/features

Experience & Education Requirements

The ideal candidate will come with a customer-driven mentality, a working knowledge of mobile, major account management experience, and a desire to be an integral part of a start-up company.

BA/BS or equivalent
Self-motivated
Experience managing major accounts
Comfort in C-level conversations
An "I own my customer's success" attitude

Pluses

Marketing experience
Mobile experience
Music industry experience
Brand experience
Training experience

If you are the right candidate and you join Mozes, you will take on immediate ownership of some existing, strategic customers. You will be responsible for all aspects of the Mozes-customer relationship including customer satisfaction, contract renewal, and account growth. You will be responsible for helping the customer to set their mobile marketing strategy and for bringing resources to the customer to help deliver on that strategy. You will do annual account plans for each of your customers and will also conduct quarterly reviews with the key players. If you are successful in this role, the usage of Mozes products and the number of users of the Mozes products will be growing at each of your accounts. You will find ways to further integrate Mozes into the daily marketing conversations and help your customers monetize Mozes. One of the results of your efforts will be easier contract renewals at increased $$ amounts.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0028 in the subject line.

Systems Engineer/Architect

Mozes is a leading, interactive mobile marketing startup based in Palo Alto, CA. We're looking for a highly motivated systems engineering leader to assume responsibility for one of the most challenging and rewarding opportunities in mobile. This position requires solid technical understanding, and excellent communications skills. The successful candidate will show a burning desire to join an entrepreneurial team out to create an innovative and powerful mobile marketing network.

The successful Systems Engineer/Architect candidate will be highly motivated to architect and operate a state of the art infrastructure for an innovative and powerful mobile marketing network.

Responsibilities

Build and lead infrastructure team
Define operational requirements by participating early on in the product life cycle
Design and manage repeatable hardware and software deployments for development, QA and production
Develop software release procedures with QA and operations teams
Develop application monitoring and admin tools
Manage database server deployment and replication

Other Requirements

5-10 years experience with systems infrastructure
Familiar with Linux and open source software packages
Experience with scripting languages
Experience with partner service integration and support
Ability to work with product, engineering and support teams to develop operational requirements
Self-starter with the ability to work under pressure and handle multiple, simultaneous tasks

Education

BS in a technical field

We offer a full package of benefits along with competitive salary and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# E-0017 in the subject line.

Web Engineer

Mozes is seeking an experienced front-end web application developer to join our world-class engineering team.

Responsibilities

Own the front-end code base for our core Connect web application.
Build web and mobile web applications for our participant network.
Integrate our technology into social networks such as Twitter and Facebook.
Work with product management and design team to review and refine application designs.
Take on a leadership role, expanding and enforcing best-practices on the front-end, including web standards and clean modularized code.

Other Requirements

B.S. Computer Science or equivalent.
3+ years of experience building web applications. LAMP experience is a plus.
Strong coding fundamentals, such as OOP and MVC.
Experience building cross-platform code in HTML, CSS, and JavaScript. Experience with frameworks such as JQuery is a plus.
Strong ability to work collaboratively with product and design team, and an eye for elegant UI. Desire to “get it right” drives you as much as “getting it done”.
Experience in rapid iterative development within an agile development process.

We offer a full package of benefits along with competitive salary and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# E-0029 in the subject line.

Web Producer (part-time contractor)

Mozes (www.mozes.com) is seeking a part-time contractor to help our marketing team with ongoing website design and development needs. The needs range from very basic (copy updates and changes) to moderate (navigation updates, building new pages). The work is primarily production-related, though solid design skills are a plus. This also an opportunity to get your foot in the door on future (larger) web projects, including redesigns.

Skills

Semantic, hand-written HTML
Solid cross-browser CSS (we support Yahoo A-grade browsers)
Web graphics production w/ Photoshop, Fireworks, or equivalent
Basic PHP skills for static web development
Experience with version control tools such as SVN or CVS
Basic JavaScript or Flash skills are a plus

What You'll Do

Report to Mozes marketing team
Make ongoing copy changes as directed by marketing needs
Produce web graphics and build out updated navigation menus, etc.
Own the codebase, and the publication process through SVN. Interface with engineering team as needed.
Possibly update basic JavaScript functions (e.g., rollovers, show / hide) and Flash updates, depending on experience

This project is part-time, on the order of 10 hours / week time frame for the next 1-2 months, and that could go up or down after that depending on our needs and your other gigs, but will be consistent business if things work out.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Web Producer in the subject line.

Support Rep. (part-time contractor)

Minimum of 20 hours a week performing the following:

Level 1/2 support of marketer and participant issues and inquiries
- Handling of issues through the general support mailbox
- Responsible for voicemails through Mozes’ toll free support number
- Working directly with self service account users to resolve billing issues
- Reproduce and troubleshoot customer issues as necessary
- Triage incoming issues as appropriate
- Escalate issues to others as required
Create and maintain knowledgebase of commonly asked questions from both marketers and participants
Train/guide customers on using various tools on Mozes platform
Assist in testing of Mozes platform functionalities as required

Skills

Strong customer focus
Ability to deal with ambiguity
Problem-solving/troubleshooting
Basic knowledge of marketing concepts and terminologies
Adapts easily to change
Ability to learn on the fly
Be able to communicate effectively through verbal and written means
Strong email and telephone etiquette
Strong organizational and time management skills

Preferred Experience

1-2 years of related, industry or segment experience
2-4 years experience in customer service or related field
High school diploma or equivalent

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Support Rep. in the subject line.