Jobs

Mozes is a leader in mobile engagement, used every day by some of the world’s best-loved bands, brands, teams and organizations to build relationships with their fans through the mobile phone. Mozes helps our marketing partners in three ways: By providing a self-service web platform to create, deliver and analyze the effectiveness of mobile marketing campaigns; by providing strategic services that help our marketing partners to execute their mobile marketing strategy; and by providing in-venue services for live events, conferences and tours. Their customers benefit from a spam-free and consistent mobile experience they can trust, which results in increased participation, brand loyalty and ultimately more effective marketing campaigns.

We're a fast-growing company made up of innovative minds and fun personalities, all with an unparalleled drive to revolutionize mobile engagement. Mozes has offices in Palo Alto (headquarters), Nashville and Los Angeles.

Mozes is venture-backed by Maveron LLC, North Bridge Venture Partners and Norwest Venture Partners, three leading firms focused on Internet, media and consumers services. Mozes is changing an industry, forever changing the way marketers and consumers interact with each other. Join us for the ride. Subscribe to the Mozes blog for updates at www.mozes.com/blog.

Open Positions

Agency Sales Director, New York - Req# S-0027

The Agency Sales Director has the primary responsibility for creating, building, and extending the sales efforts to new prospects. The Agency Sales Director builds long-term relationships with new customers and in turn creates predictable revenue.

Key Responsibilities

  • Identifying customer needs and developing a Mozes solution that meets current needs and anticipates future needs.
  • To meet or exceed quarterly and annual bookings targets.
  • Build a plan to provide integrated software and service solutions to meet the prospects' long-term needs as a strategic customer.
  • Keep abreast of every prospect in your target account list and develop a pipeline of viable opportunities that exceeds quota.
  • Accurately forecast deals closing on a monthly basis using Salesforce.com.
  • Network and build relationships within the account in order to understand who the key decision makers are, and how you can help them solve their business issues.
  • Negotiate access to key decision makers and facilitate meetings with Mozes executives.
  • Work collaboratively with Mozes' client services organization to ensure successful implementation of customer strategies.

Experience & Education Requirements

Successful candidates will have a background in selling to interactive and experiential agencies, with experience in on-demand software sales with a significant services component, as well as experience leveraging strategic relationships with external partners. Individuals must have a demonstrated sales track record developing and closing large deals agencies like Starcom, Razorfish, Digitas, AKQA and Mindshare with a proven track record of forecasting and closing typical transactions in the $100K - $500K+ range.

Strong candidates must have a consultative, value based approach to selling, and thrive in a fast-paced environment.  In addition, candidates should have:

  • 5+ years direct selling experience with technology based marketing solutions to top tier brands and agencies.
  • Excellent sales skills, lead development and qualification skills.
  • Stable track record with 2+ years in each organization.
  • BA/BS or equivalent.
  • Mobile marketing experience preferred.

We offer a full package of benefits along with competitive salary plus commission, and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0027 in the subject line.

Brands Sales Director, New York - Req# S-0026

The Sales Director has the primary responsibility for creating, building, and extending the sales efforts to new prospects. The Sales Director builds long-term relationships with new customers and in turn creates predictable revenue.

Key Responsibilities

  • Identifying customer needs and developing a Mozes solution that meets current needs and anticipates future needs.
  • To meet or exceed quarterly and annual bookings targets.
  • Build a plan to provide integrated software and service solutions to meet the prospects' long-term needs as a strategic customer.
  • Keep abreast of every prospect in your target account list and develop a pipeline of viable opportunities that exceeds quota.
  • Accurately forecast deals closing on a monthly basis using Salesforce.com.
  • Network and build relationships within the account in order to understand who the key decision makers are, and how you can help them solve their business issues.
  • Negotiate access to key decision makers and facilitate meetings with Mozes executives.
  • Work collaboratively with Mozes' client services organization to ensure successful implementation of customer strategies.

Experience & Education Requirements

Successful candidates will have a background in selling in the music and entertainment space, with experience in on-demand software sales with a significant services component, as well as experience leveraging strategic relationships with external partners. Individuals must have a demonstrated sales track record developing and closing large brands like Coke, Verizon, Nike, EA, RIM and Samsung, with a proven track record of forecasting and closing typical transactions in the $250K - $500K+ range.

Strong candidates must have a consultative, value based approach to selling, and thrive in a fast-paced environment. In addition, candidates should have:

  • 5+ years direct selling experience with technology based marketing solutions to top tier brands and agencies.
  • Excellent sales skills, lead development and qualification skills.
  • Stable track record with 2+ years in each organization.
  • BA/BS or equivalent.
  • Mobile marketing experience preferred.

We offer a full package of benefits along with competitive salary plus commission, and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0026 in the subject line.

Brands Sales Director, SF Bay Area Req# S-0023

The Sales Director has the primary responsibility for creating, building, and extending the sales efforts to new prospects. The Sales Director builds long-term relationships with new customers and in turn creates predictable revenue.

Key Responsibilities

  • Identifying customer needs and developing a Mozes solution that meets current needs and anticipates future needs.
  • To meet or exceed quarterly and annual bookings targets.
  • Build a plan to provide integrated software and service solutions to meet the prospects' long-term needs as a strategic customer.
  • Keep abreast of every prospect in your target account list and develop a pipeline of viable opportunities that exceeds quota.
  • Accurately forecast deals closing on a monthly basis using Salesforce.com.
  • Network and build relationships within the account in order to understand who the key decision makers are, and how you can help them solve their business issues.
  • Negotiate access to key decision makers and facilitate meetings with Mozes executives.
  • Work collaboratively with Mozes' client services organization to ensure successful implementation of customer strategies.

Experience & Education Requirements

Successful candidates will have a background in selling in the music and entertainment space, with experience in on-demand software sales with a significant services component, as well as experience leveraging strategic relationships with external partners. Individuals must have a demonstrated sales track record developing and closing large brands like Coke, Verizon, Nike, EA, RIM and Samsung, with a proven track record of forecasting and closing typical transactions in the $250K - $500K+ range.

Strong candidates must have a consultative, value based approach to selling, and thrive in a fast-paced environment. In addition, candidates should have:

  • 5+ years direct selling experience with technology based marketing solutions to top tier brands and agencies.
  • Excellent sales skills, lead development and qualification skills.
  • Stable track record with 2+ years in each organization.
  • BA/BS or equivalent.
  • Mobile marketing experience preferred.

We offer a full package of benefits along with competitive salary plus commission, and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0023 in the subject line.

Systems Engineer/Architect - Req# E-0017

Mozes is a leading, interactive mobile marketing startup based in Palo Alto, CA. We're looking for a highly motivated systems engineering leader to assume responsibility for one of the most challenging and rewarding opportunities in mobile. This position requires solid technical understanding, and excellent communications skills. The successful candidate will show a burning desire to join an entrepreneurial team out to create an innovative and powerful mobile marketing network.

The successful Systems Engineer/Architect candidate will be highly motivated to architect and operate a state of the art infrastructure for an innovative and powerful mobile marketing network.

Responsibilities

  • Build and lead infrastructure team
  • Define operational requirements by participating early on in the product life cycle
  • Design and manage repeatable hardware and software deployments for development, QA and production
  • Develop software release procedures with QA and operations teams
  • Develop application monitoring and admin tools
  • Manage database server deployment and replication

Other Requirements

  • 5-10 years experience with systems infrastructure
  • Familiar with Linux and open source software packages
  • Experience with scripting languages
  • Experience with partner service integration and support
  • Ability to work with product, engineering and support teams to develop operational requirements
  • Self-starter with the ability to work under pressure and handle multiple, simultaneous tasks

Education

  • BS in a technical field

We offer a full package of benefits along with competitive salary and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# S-0017 in the subject line.

Lead User Experience Designer - Req# P-0024

As the ideal candidate you have the skills to design multimodal user experiences that combine text, voice, and Web interaction. You will learn quickly from reviewing product goals, analysis of the existing user experience, and usability testing. You will internalize the product vision and roadmap and will develop a clear plan to advance the user experience as a key driver of building a wildly successful business.

Responsibilities

  • Lead research efforts to clearly identify and prioritize product needs
  • Define information architecture, encompassing user goals and product capabilities
  • Design and refine easy, efficient, and delightful user experiences across the Web (HTML, AJAX) interactive text (SMS, IM), voice (IVR), and mobile web (WAP, iPhone)
  • Own the design process and tool selection: flowcharting, rapid prototyping, usability testing, and iteration
  • Drive projects from product objectives to task breakdowns to schedules to hit market-driven delivery dates

Experience

  • Passion for world-class usability and engaging design
  • Ability to engage in a creative, collaborative design process with cross functional product teams
  • Desire to "get it right" drives you just as much as "getting it done"
  • Foresight to design for today but with the ultimate experience in mind
  • Experience in designing intuitive web based applications (SaaS)
  • Familiarity with mobile phone user interface and iPhone web application or native application
  • Hands-on experience with new user paradigms on the Web including feeds, widgets, and social network applications
  • Experience defining design conventions and tools for a voice or mobile application platform a plus
  • Bachelor's or advanced Degree in Human-Computer Interaction (HCI), Interaction Design (IxD), or a related field
  • Continuing involvement in the design community

We offer a full package of benefits along with competitive salary and equity commensurate with experience.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Req# P-0024 in the subject line.

Web Producer (part-time contractor)

Mozes (www.mozes.com) is seeking a part-time contractor to help our marketing team with ongoing website design and development needs. The needs range from very basic (copy updates and changes) to moderate (navigation updates, building new pages). The work is primarily production-related, though solid design skills are a plus. This also an opportunity to get your foot in the door on future (larger) web projects, including redesigns.

Skills

  • Semantic, hand-written HTML
  • Solid cross-browser CSS (we support Yahoo A-grade browsers)
  • Web graphics production w/ Photoshop, Fireworks, or equivalent
  • Basic PHP skills for static web development
  • Experience with version control tools such as SVN or CVS
  • Basic JavaScript or Flash skills are a plus

What You'll Do

  • Report to Mozes marketing team
  • Make ongoing copy changes as directed by marketing needs
  • Produce web graphics and build out updated navigation menus, etc.
  • Own the codebase, and the publication process through SVN. Interface with engineering team as needed.
  • Possibly update basic JavaScript functions (e.g., rollovers, show / hide) and Flash updates, depending on experience

This project is part-time, on the order of 10 hours / week time frame for the next 1-2 months, and that could go up or down after that depending on our needs and your other gigs, but will be consistent business if things work out.

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Web Producer in the subject line.

Support Rep. (part-time contractor)

Minimum of 20 hours a week performing the following:

  • Level 1/2 support of marketer and participant issues and inquiries
    • Handling of issues through the general support mailbox
    • Responsible for voicemails through Mozes’ toll free support number
    • Working directly with self service account users to resolve billing issues
    • Reproduce and troubleshoot customer issues as necessary
    • Triage incoming issues as appropriate
    • Escalate issues to others as required
  • Create and maintain knowledgebase of commonly asked questions from both marketers and participants
  • Train/guide customers on using various tools on Mozes platform
  • Assist in testing of Mozes platform functionalities as required

Skills

  • Strong customer focus
  • Ability to deal with ambiguity
  • Problem-solving/troubleshooting
  • Basic knowledge of marketing concepts and terminologies
  • Adapts easily to change
  • Ability to learn on the fly
  • Be able to communicate effectively through verbal and written means
  • Strong email and telephone etiquette
  • Strong organizational and time management skills

Preferred Experience

  • 1-2 years of related, industry or segment experience
  • 2-4 years experience in customer service or related field
  • High school diploma or equivalent

To apply, please send your resume, along with a brief explanation of why you are the right person for this role to jobs@mozes-inc.com. Please insert Support Rep. in the subject line.